Help on the phone

You can call the BIG Hotline.

What is the BIG Hotline?

BIG stands for Berliner initiative against violence against women.

Hotline is another word for: phone counseling.

You can call there if you need help.

Even if you don't speak German.

A female interpreter will help you then.

She will translate:

• What you say.
• And what others say to you.

You can reach the BIG Hotline every day.

At any time.

Around the clock.

• You can call.
• Or you can write an e-mail.
• You can also send a fax.

You don't have to tell them your name.
If you don't want to.

When can the BIG Hotline help you?

• If you don't know yet:
  Is this violence?
• When other people say: "It´s not that bad."
• If you don’t know exactly what you want to do.
• If you don't know yet:
  Where can I get help?
• If you are looking for a place in a women's shelter
  or in a safe apartment.
• If you want to submit applications at a court.
  For example:
  So that your partner is not allowed near you.
  So that your partner is not allowed into the apartment.
  Or into the refugee apartment.

Then call the BIG-Hotline.

Where to go from here?

The employees will counsel you.

They will give you tips and information.

An employee can also meet with you.

At a safe place.

You can think together:

• What help do you need?
• Where to go from here?